Last updated: February 2026
By accessing or using the Operator platform (“Service”) provided by Operator Research, Inc. (“we”, “us”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
Operator provides managed hosting and configuration for OpenClaw AI agent instances. We provision infrastructure, handle deployments, and manage runtime environments on your behalf.
You must create an account to use the Service. You are responsible for maintaining the security of your account credentials. You must not share your account or use the Service on behalf of unauthorized third parties.
You agree not to use the Service for any unlawful purpose, to distribute malware, to conduct spam or abuse, or to violate the rights of others. We reserve the right to suspend or terminate accounts that violate this policy.
Paid plans are billed monthly. If payment fails, you will have a 14-day grace period before your instances are suspended. Suspended instances are snapshotted but not deleted. We do not offer refunds for partial billing periods.
Instance configurations are encrypted at rest using AES-256-GCM. We do not access your configuration data except as required to provide the Service or comply with law. We may log metadata (timestamps, instance IDs) for operational purposes.
The Service is provided “as is” without warranty. To the maximum extent permitted by law, Operator Research, Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.
We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of the updated Terms.
Questions about these Terms? Reach us at @operator_io.